Customer Relationship Management
What we do?
Some of the value adds that we provide are:
• Project Managers that show direction in terms of roadmap, architecture and solution discovery
• Certified Consultants who understand your business and develop/customize the CRM for you
How we do?
Why Excelencia is So Good?
I’d 100% recommend Excelencia to any organization that is looking for a Dynamics CRM Partner. We have named contacts which means it’s really easy to pick up the phone and speak to them to get advice and bounce off ideas which is really important to us. Their support team are very friendly and clearly know their stuff.
I have been impressed by Excelencia’s relationship with our team where they have helped us develop and troubleshoot our system and making the application functional again. Excelencia are a professional organization and respond well to working with our staff, like every significant project both sides work well when fully engaged.
Compared to our previous partners, Excelencia has been far more responsive and demonstrated a ‘can-do’ approach. Our discussions are always consultative which has helped us understand just how much is possible in Microsoft Dynamics CRM.
I’d give Excelencia 10/10 for the way they are helping us manage Microsoft Dynamics CRM. We have high standards and it is to the credit of their team that we are satisfied. Excelencia’s work in professional manner but with flexibility and we don’t find them to be corporate which is big attraction for us. They are always honest in their discussions with us and we’ve seen the value of their agile approach.